Privacy Policy

Information We Collect

When you submit a form on this site, we may collect your name, phone number, email, property address, and project details. We may also collect technical information such as the page URL, referring source, and UTM parameters associated with your visit.

How We Use Information

We use submitted information to respond to your request, schedule inspections, and provide roofing service estimates. We may also use contact details for follow-up related to your inquiry, including by phone, email, or text message where you have provided consent.

SMS and Text Message Communications

If you provide your mobile phone number and opt in via a consent checkbox on our contact forms, Sterling Eagle Roofing may send you text messages. We offer two separate opt-in choices:

• Marketing & Promotional Messages: Special offers, roofing tips, and promotional content from Sterling Eagle Roofing.
• Non-Marketing Service Messages: Appointment reminders, inspection scheduling, service updates, and follow-up related to your roofing request.

SMS consent is entirely optional. You may submit our contact forms without opting in to any text messages. Consent to receive SMS messages is not a condition of receiving any service from Sterling Eagle Roofing.

Message frequency varies based on your inquiry and project status. Message and data rates may apply depending on your mobile carrier and plan.

To opt out of text messages at any time, reply STOP to any message you receive from us. To request help, reply HELP or contact us directly at (832) 990-1209 or info@sterlingeagleroof.com.

Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer your mobile number or consent status to any third party for their own marketing use.

Data Sharing

We do not sell personal information. We share data only with service providers and subcontractors who assist us in operating our website, managing customer communications, or delivering requested services (for example, our CRM and scheduling platform). These providers are contractually required to protect your information and may not use it for purposes beyond supporting our business operations. We do not share your information with unaffiliated third parties for their own marketing purposes.

Cookies and Tracking Technologies

This website may use cookies, pixels, analytics tools, and similar tracking technologies to support site functionality, measure performance, understand how visitors use our site, and attribute traffic from advertising campaigns.

Through these technologies, we or our service providers may collect information such as your browser type, device information, pages visited, time spent on pages, referring URLs, and interaction data. This information helps us understand site usage and improve the experience for visitors.

You can manage or limit cookies through your browser settings. Most browsers allow you to block or delete cookies, and your device may offer additional privacy controls. Note that disabling certain cookies may affect site functionality.

Data Security

Sterling Eagle Roofing uses reasonable administrative, technical, and physical safeguards to protect the personal information you submit through this website. Access to your information is limited to authorized personnel and service providers who need it to fulfill your request.

No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request that we update or delete your personal information at any time by contacting us using the information below. If you have consented to receive text messages, you may opt out at any time by replying STOP to any message.

Contact

For privacy questions, contact us at info@sterlingeagleroof.com or call (832) 990-1209.